Privacy Policy
Last updated: May 2026
Who We Are
GIGADRIVE is a DVSA-approved driving school based in Gravesend and surrounding areas, UK. We operate the website gigadrive.co.uk (the "Site").
For any data-related questions, please contact us at hello@gigadrive.co.uk.
What Personal Data We Collect
When you use our contact or booking form, we collect:
- Your name
- Your phone number
- Your email address
- Your general location (town or area)
- Your message / enquiry content
- Your lesson type preference
We also collect standard website analytics data (page views, device type, browser, approximate location) through cookies — see our Cookie Policy below.
How We Use Your Data
We use your personal data to:
- Respond to your enquiry or booking request
- Schedule and confirm driving lessons
- Send lesson reminders (where you have requested this)
- Improve the Site and our services using aggregated, anonymised analytics
We will never sell your personal data to third parties. We will never share it with third parties for their own marketing purposes.
Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Contractual necessity — to fulfil the booking and delivery of driving lessons
- Legitimate interests — to respond to your enquiries and improve our services
- Consent — where you have ticked the consent checkbox on our contact form
Data Retention
We retain your contact information for up to 2 years after our last interaction, after which it is securely deleted. Lesson booking records may be retained for up to 6 years for accounting and legal purposes.
Your Rights
Under UK GDPR, you have the right to:
- Access a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to processing of your data
- Request restriction of processing
- Withdraw consent at any time (where consent was the legal basis)
To exercise any of these rights, email us at hello@gigadrive.co.uk. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Third-Party Services
Our Site may use the following third-party services which have their own privacy policies:
- Google Fonts — for typography (fonts loaded from Google servers)
- Google Maps — if embedded on the Contact page
- Formspree / EmailJS — for form submission handling (if configured)
- Social media platforms — links to Facebook, Instagram, TikTok, YouTube, X